Leveraging Human-in-the-loop Machine Learning process to increase e-commerce conversion rates
Machine Learning algorithms can hugely impact the sector of e-commerce by categorizing and recommending…
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Need for Conversational AI in Business
Customers today interact with a brand on multiple mediums, such as calls, text, email, chat, and social media. In such an omnichannel environment, companies need to listen to their customers’ voice and connect with them across all channels of communication, ensuring quick response and faster resolution. Conversational AI is proving to be a highly effective…