Leveraging Human-in-the-loop Machine Learning process to increase e-commerce conversion rates
Machine Learning algorithms can hugely impact the sector of e-commerce by categorizing and recommending…
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At Zen3, we aim to deliver tailored solutions to enterprise clients to help them lead their industries with focus, insight, and innovation. We work with some of the most respected names in technology, helping them solve their most robust AI, ML and data challenges. Our clientele includes several Fortune 500 companies and many other renowned organizations around the world.
Customer Success Stories
Microsoft: Improving Customer Experience
The HALO content promotions team wanted to improve the gaming experience for HALO 4 customers. Zen3 worked with the team to process and analyze raw data in real-time and use the obtained insights to identify and address cheating issues and deliver superior gaming experience.
TeamLease: Audit Workforce Reduction
TeamLease wanted to scale the support center services to meet the increased workload due to the organic growth of the organization. Zen3’s email response automation and custom chatbot helped TeamLease free up agents and scale the organization’s efforts. Reducing the TAT, significantly, this resulted in $600,000 savings in support costs and an 80% reduction in audit workforce.
Keytree: Offshore Delivery Center
Zen3 successfully set up a 100-seater offshore development center for Keytree with a focus on enterprise product development using SAP HANA with 100% compliance in physical and network security parameters. From sourcing the right candidates to setting up a full-scale engineering team, Zen3 was instrumental in the end-to-end execution of the ODC.
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