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That means that the incredible benefits these bots are capable of driving have remained inaccessible to far too many enterprises until now.
In the past decade, AI has rapidly gone from fuel for science fiction to foundation for enterprise success. The most common example is machine learning applications, which can analyze data at a scale unmatchable by humans while employing a subtlety previously inaccessible to computers.
But the real robotic process automation, AI-driven tools capable of executing complex enterprise tasks, is quickly emerging as another front-link AI application. These virtual “bots” bring the same benefits to operations as machine learning brings to data—highly efficient automation of tasks that were previously far too multi-faceted for machines.
Few companies, however, currently feature a sufficient knowledge-base to implement ground-up robotic process automation efforts.
Carefully perform a study of existing practices ensures no small-but-vital steps are missed.
Automate the simplest, most repetitive tasks first for immediate efficiencies and PoCs.
Ensure that automated deliverables address the needs of the end user.
Choose whether you want human-assisted or hands-free automation capabilities.
Handle high-volume, simple chores, or complex workflows at multiple junctures.
Transform existing workflows while keeping an eye on novel opportunities.
Robotic process automation has the potential to transform virtually any industry. The rules-driven execution of business processes is faster and more efficient. This capability not only drives dramatic operational efficiencies but also opens new opportunities. Meanwhile, it frees up humans from cumbersome chores, so they are free to focus on what they do best.
Zen3 has experience in fast-tracking this process for enterprises across the globe. We leverage our in-depth knowledge of AI-based technologies through a proven method for understanding business workflows and processes for the potential automation of our clients.
Customer Service
When a customer comes in with a complex service request, a human representative is often forced to interact with multiple databases, even calling different departments or locations for clarification. Meanwhile, the customer waits.
Service bots seamlessly interact with numerous information sources at the same time—and near instantaneously. At the same time, they serve a virtually unlimited number of customers. They even support service processes that need to unfold over time—like intaking an application, securing credit, and facilitating a major purchase over several weeks.
Automated Internal Operations
Any rules-based task that requires humans to make the same basic analytical decision time after time is an excellent target for robotic process automation. Whether it is synchronizing extensive spreadsheets or checking reports against hundreds of data sources to optimizing warehouse management practices, Zen3 can help. Our automation bots accomplish challenging business tasks faster, at a lower cost, and better than ever before, all while enabling novel opportunities.
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